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Emergency Department Information System - Request for Proposal

July 11, 2006

Requests for Proposals are exhaustive documents, submitted to a few targeted vendors, felt likely to be able to meet a specific corporate need. In this example, for an Emergency Department Information System (EDIS).

An RFP lists all of the identified needs that the proposed solution should cover, from the macroscopic (i.e. for an EDIS, is there a physician charting module?) to the microscopic (is data from Nellcor N-20 oximeters directly copied to the database?) No desired item, no matter how small should be missed. As such, development of an RFP is an arduous process; vendors require significant time to analyze each question, respond, elaborate as necessary. Finally, the scoring of these responses must be formally documented, in case some vendor later feels they were unfairly slighted.

Here we present one such RFP, developed and tailored to one specific clinical setting. It may closely match your own needs, or differ signicantly. Nevertheless, unless you are intimately versed in both EDIS and RFP development, it should be instructive, and serve as a solid starting point for your own such RFP ...


Emergency Medicine Information System, Request for Proposal

Paul Postuma, BSc, MD, CCFP(EM), FCFP

 

Adapted from Model Request for Proposal compiled by Todd B. Taylor, MD, FACEP, and Mercy Hospital of Pittsburgh, Department of Emergency Medicine, Computerization Work Group

 

Vendor Instructions:

 

Please indicate the availability each feature by placing a check-mark (or where appropriate a date or dollar figure) in the appropriate column to indicate the status of the feature as defined below. Space is made available for you to write in features not listed under the appropriate categories. If you need more space to comment, please note the item by the section letter and item number (i.e. ôED Patient Logö would be ôA-1ö).

 

N.B. Terms in the Interface Section are neologisms defined in About Face: Essentials of User Interface Design by Alan Cooper.

 

Standard

The item is a standard feature of your system and available without modifying the source code.

(Note: Setting table parameters & data entry is not considered as a modification to source code.)

The item must be fully operational at more than one site. (If in beta testing list as ôplannedö.)

With Modification

The feature is available with minor software modifications or as a third party add-in (Please note details in comment field). List an estimate of the additional costs associated with this modification.

Planned Date

The feature is not currently available but you have definite plans to add it in the future.

Please indicate by quarter of the year (e.g., 3Q05 or 1Q06).

Comments

Special requirements, considerations, or clarification associated with the feature.

Not Available

Leave all columns blank if the feature is not available and not currently under development.

 

#

Item

Standard

With

Modification

Planned

Date

Comments

A

Available Modules and Basic Features

 

 

 

 

1

ED Patient Log

 

 

 

 

2

Patient Registration Module

 

 

 

 

3

Patient Tracking

 

 

 

 

4

Single, rapid, secure sign-on

 

 

 

 

5

Triage

 

 

 

 

6

Nursing Care Documentation

 

 

 

 

7

Physician Charting

 

 

 

 

8

On-line historical chart availability

 

 

 

 

9

Integration with Other Systems

 

 

 

 

10

EKG/Laboratory/Radiology Interface

 

 

 

 

11

Monitoring/Telemetry

 

 

 

 

12

Point-of-Care Testing

 

 

 

 

13

Hospital Pharmacy

 

 

 

 

14

Hospital Medical Staff Roster

 

 

 

 

15

On-call physician roster management

 

 

 

 

16

Phone dialing & call logging

 

 

 

 

17

Auto Fax Capable

 

 

 

 

18

CQI/TQM Capability

 

 

 

 

19

Report generation

 

 

 

 

20

Concurrent risk management for on-line QA

 

 

 

 

21

Patient Satisfaction Survey

 

 

 

 

22

Critical Pathways

 

 

 

 

23

Custom SQL queries

 

 

 

 

24

Diagnosis Coding

 

 

 

 

25

Trauma Registry

 

 

 

 

 

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